Key 8 of 9 ยท Running without you
Team
The right people in the right seats. Hire slowly. Build a team that works without you.
What this Key covers
- Clear roles, and the result each person owns
- Hiring well, with a set induction
- Training and support
- Regular talks about how people are going
Who it matters most for
Owners who have a team, but still feel like the only one who can do it properly.
What a buyer may ask
"Is there a capable second tier, and will they stay?"
A buyer looks hard at who stays after you go. A capable team that knows its job makes the business safer to buy.
Three questions to ask yourself
- 1Could each person tell me the result they're responsible for?
- 2Where does the business rely on one person's know-how?
- 3How do new people learn the way we work?
Why it matters to you
The right people in the right seats. Your team handles the week, and you can take real time off.
A practical first step
For each role, write one or two sentences on the result it owns. Check them with the people in those roles and talk through any gaps.